WHEN TO START HIRING

Demand for Services:

If your current workload exceeds the capacity of your existing team, it's a clear indicator to start hiring. Monitor the schedule daily and 2 weeks in advance. If you find that every cleaning technician will be full and you still have appointments without cleaning tech, it's time to discuss with the management team to decide when to start hiring.

Issues with Current Staff:

If you have an employee who is frequently absent or there is something wrong with their performance (such as behavioral issues, lack of appropriate skills, or low quality of work), it may be necessary to consider hiring someone else. This is especially crucial if these problems are affecting the quality of customer service or the work environment of the rest of the team.

Seasonal Demand:

Cleaning services often experience fluctuating demand. For example, demand might increase during the spring cleaning season or around major holidays. Hiring in advance can help manage this increased workload.

Expansion Plans:

If our company plans to expand our services to new areas or add new services, you will likely need more staff. Strategic hiring aligned with your expansion plans ensures that you have the workforce ready to meet new demands.

Future Workload Predictions: 

Use your business forecasts to predict future workloads. If there's a steady upward trend in business, it's wise to start the hiring process in anticipation of future needs.

The importance of Schedule Monitoring:

The person in charge of the schedule should be constantly monitoring the work schedule. If it is observed that there is an overload of work, where the team is constantly busy. This person should proactively communicate with the management team or the business owner when the current workload exceeds the team's capacity. 

Effective tracking of the schedule and workload helps to anticipate hiring needs and prevent burnout of existing staff, thus ensuring efficient operations and high-quality customer service.

Remember, starting hiring at the right time, will help the team to keep the balance to avoid chaos and will contribute to the growth of the business.

Also, remember to hire slow, and fire fast